Case Study
BookOdisha- Empowering Digital
Tourism in Odisha
Suyog Computech in collaboration with the Department of Tourism, Government of Odisha,
developed BookOdisha, a comprehensive digital tourism booking portal that simplifies travel planning and booking across the state.
book accommodations, and plan their Odisha experience with ease, transparency, and convenience. It serves as a key step in the
state’s vision of promoting “Smart Tourism” through technology-driven innovation.
Seamless Travel ExperienceBuilding a Smart Tourism Ecosystem
The key objectives behind developing BookOdisha were
Digitized tourism bookings
Across all state-run accommodations
Enable tourists to explore
Plan, and book their journeys seamlessly
To promote Odisha’s heritage
Culture through immersive digital content.
Ensure transparency
Efficiency in accommodation management
The Challenge
Lack of Centralized Access
Before the implementation of BookOdisha, travelers and tourists
faced several challenges
No unified platform for booking
Government &
private accommodations
Manual booking systems
Caused by long waiting times
Dependence on third-party platforms
without integration with the state’s
tourism ecosystem
Odisha required a unified digital platform to simplify its tourism ecosystem, making it more accessible, trustworthy, & welcoming for visitors.
Strategic Solution Framework
We developed a comprehensive approach that addressed both immediate concerns and long-term scalability needs.
User Research & Analytics
Conducted extensive user interviews and analyzed behavioral data to understand pain points
Strategic UX Redesign
Redesigned key user journeys with focus on conversion optimization and user experience
Agile Development
Implemented iterative development process with regular testing and optimization
One-Stop Tourism Booking Platform
BookOdisha is a state-of-the-art tourism portal designed to cater to both tourists and tourism administrators. The platform offers an end-to-end travel booking experience, integrating accommodation
Explore and book Odisha’s attractions, stays,
& tours, all from a single platform
One Portal, Endless Destinations
Explore and book Odisha’s attractions, stays, and tours
Real-time room availability, instant confirmation,
& secure online payments.
Seamless Stay Bookings
Real-time room availability, instant confirmation
Discover, Plan & Explore
Interactive guides and curated packages
for personalized travel experiences
Smart Management Dashboard
Centralized monitoring for bookings,
reports, and tourism analytics
Transparent, Traveler-Friendly Experience
Multilingual, mobile-friendly, and
feedback-enabled for a smooth user journey
Implementation Approach | Digital Rollout for Tourism Modernization
The rollout will focus on integrating digital platforms
- Requirement Analysis – Mapping user needs and existing challenges in the tourism booking process
- Design & Development – Creating an intuitive, traveler-friendly interface and admin panel
- Integration – Connecting government guesthouses, eco-retreats, and tourism circuits
- Testing & Launch – Conducting UAT and pilot rollouts before full deployment
- Training & Support – Enabling staff and property managers to handle bookings digitally
- Ongoing Optimization – Adding new destinations, features, and digital experiences
BookOdisha Functional Highlights
Discover how BookOdisha transforms travel with user-friendly tools
Unified Tourism Portal
integrating accommodations, destinations, and packages
Online Booking
Payment Gateway for secure transactions
Interactive Destination Pages
with media galleries and travel information
Admin Dashboard
For property management and report generation
Mobile-Responsive Design
For easy access on any device
Multi-Language Support
For inclusive user experience
Data Analytics
for tourism trend analysis and planning
Impact | Tourism | Growth
The implementation of Book Odisha has significantly enhanced the tourism landscape of Odisha
Centralized digital access
To all tourism properties and destinations
Improved tourist convenience
Through real-time booking and online payments
Enhanced transparency
In accommodation management and utilization
Positive user feedback
For ease of use, accessibility, and responsiveness
