"Manage expectations, reduce customer wait times and improve employee efficiency"

Smart-Q is and integrated token management application developed in Microsoft cutting edge technology and an enterprise solution specially designed to organize and manage the customer flow in the service area, developed for organizations committed to obtain the best result in terms of efficiency, customer experience and service quality.

Managing a waiting customer is a vital element for businesses, especially for businesses like retail, banking healthcare, quick serving restaurants etc, where waiting time is high.

The aim is to organize, engage and measure waiting and disconnected service areas and enhance customer experience at key touch points.

The platform is safe and convenient to use, with highly custom branding features including:

  • Easy to use
  • Organize the customer flow.
  • Real time Monitoring of staff and branch performance.
  • Increases service productivity.
  • Manage offices from a centralized location.

Our comprehensive solution includes:

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Telecom service providers
Monitor customers served and control waiting time. Bring order, efficacy and agility. The accurate and measurable data helps to bring order efficiency and comfort to customers as well as counter staffs. 

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Banks and financial institutions.
Allows customer to maintain their position in queue to avail services, without having to stand in lines.

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Hospitals and clinics Organize and manage patient flow effectively and make the OPD experience comfortable and convenient for your patients.
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Government offices

A cost effective way to maintain customer flow and routing. The guided displays helps people visiting an office to quickly get the respective counters and bring down the stress level and time spent searching for the needed helpdesk.  

The healthcare infrastructure requires constant attention and upgrade to ensure timely care and delivery of medical services. Suyog’s eDoctor platform allows staff and doctors to focus solely on the well-being of the patients and stops them from worrying about the day to day management, operational tasks of the clinic.

Information is the lifeblood of medicine and health information technology is destined to be the circulatory system for that information.

The platform is safe and convenient to use, with highly custom branding features including:

  • Easy to use
  • One click prescription
  • Access from anywhere, anytime
  • Risk free, low cost
  • Highly secured
  • Fast, accurate billing
  • Low insurance claim rejections
  • Communicate with patients

Our comprehensive solution includes:

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Patients Records
Detailed medical records that are tailored to various medical specialties and allow doctors to deliver personal care.

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Accounting and Billing

Never miss payments from patients or insurance. The system manages collections and claims quickly and effectively.

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Dashboard and Billing
Medical, administrative and financial reporting puts you in control of your clinic and its resources.

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Appointment Booking

Reduce the waiting time of patients. Manage doctors’ schedule, patients bookings received by phone or online.

Recognized as the most notable global company, Suyog, provides an endless supply of distinctive services in the E-Commerce & M-Commerce industry.

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