Case Study
OMTDWWS - Driver Welfare
Scheme Portal
for STA, Odisha
The transport workforce — drivers, conductors, and helpers — forms the backbone of Odisha’s mobility ecosystem.
To ensure their social security and financial protection, the State Transport Authority (STA), Odisha,
implemented OMTDWWS (Odisha Motor Transport Drivers Welfare Scheme Portal), developed by Suyog Computech
Digital Public Welfare
Social Security GovernanceSecuring the Backbone of Odisha’s
Transport Sector
OMTDWWS was implemented with clear welfare-focused goals
Digitize Worker Registration
Centralized database of drivers, conductors & helpers
Faster Claim Processing
Streamlined digital approval workflow
Ensure Transparency
Real-time tracking of applications & claims
Administrative Oversight
Central monitoring by STA officials
The Challenge
Manual Welfare Records | Delayed Claims | Limited Transparency
Before OMTDWWS, welfare scheme administration relied on manual paperwork and offline
verification processes, leading to operational inefficiencies.
Fragmented Worker Records
No centralized beneficiary database
Delayed Insurance Claims
Manual verification slowed disbursement
Limited Monitoring
Real-time visibility on scheme coverage
bounce rates across devices
A centralized digital welfare platform was essential to ensure timely support, transparency, and structured governance.
Structured Welfare Digitization Framework
A strategic approach balancing social impact with operational efficiency
Policy Mapping & Requirement
Translating welfare rules into structured digital workflows
Secure System Architecture
Role-based access and document verification modules
Agile Development & Validation
Iterative build with compliance and
usability testing
Comprehensive Driver Welfare
Management Platform
OMTDWWS is a fully digital platform managing the complete lifecycle of
welfare scheme registration and insurance claim processing for transport workers.
Digital Beneficiary Registration
Digital Beneficiary Registration
Online enrollment with identity verification and document upload
Insurance Claim Management
Insurance Claim Management
Workflow-based claim processing for death and serious injury cases
Document Verification Module
Secure validation by designated officials
Real-Time Status Tracking
Applicants can monitor claim progress
Admin Dashboard & Reports
Centralized analytics for STA monitoring policy insights
Implementation Approach | Statewide
Rollout Across Odisha
Step-by-step deployment ensuring smooth welfare administration
Functional Highlights
Designed for Large-Scale Government Welfare Programs
Online Worker Registration
Digital enrollment of drivers, conductors, and helpers with secure identity verification, upload.
Insurance Coverage Management
Automated management of welfare scheme eligibility and insurance coverage by government provisions.
Claim Processing Module
Structured workflow to submit, verify, and process claims in cases of death or serious injury.
Role-Based Access Control
Defined access levels for applicants, district officials, and STA administrators.
Real-Time Application Tracking
Transparent monitoring of registration and claim status by Applicants and authorities.
Automated Reporting & Analytics
Centralized dashboards for registrations, claims processed, approvals, and pending cases.
Audit Logs & Compliance Monitoring
End-to-end digital audit trail ensuring accountability and adherence.
