Case Study
Mercato Place
Redefining Material Sampling
for Design Professionals
Mercato Place is a specialized digital marketplace designed to simplify how architects,
interior designers, and specifiers discover and order material samples. Built to eliminate fragmented sourcing processes,
the platform centralizes curated samples from leading brands into one streamlined ecosystem.
Design Technology
Digital Marketplace InnovationSimplifying the Material Discovery
& Sampling Process
Mercato Place was developed with clear industry-focused goals
Centralize Sample Access
Provide a single digital hub for multi-brand material discovery
Streamline Ordering Workflow
Enable designers to request samples efficiently
Improve Brand Visibility
Offer manufacturers structured digital showcase pages
Enhance Industry Connectivity
Strengthen collaboration between suppliers and specifiers
The Challenge
Fragmented Sourcing | Time-Consuming Requests | Limited Visibility
Before Mercato Place, design professionals sourced material samples through
scattered vendor websites, emails, and offline coordination, leading to inefficiencies.
Disconnected Supplier Channels
Designers had to visit multiple sources for samples
Manual & Repetitive Ordering
Requesting samples required time-intensive coordination
Limited Real-Time Information
Difficulty comparing brands and tracking sample availability
A unified, curated digital marketplace was essential to modernize the sampling experience.
Curated Marketplace Development Framework
A strategic approach blending user-centric design and supplier integration
Industry Research & Workflow Mapping
Understanding A&D sampling challenges and user behavior
Platform Architecture & Brand Integration
Creating a scalable system for multi-brand onboarding
Better Experience Through Iteration
Refining search, filtering, and ordering experience through feedback
Comprehensive Audit Monitoring Platform
IPAMS is a fully digital system designed to manage the complete lifecycle of internal audits — from planning
and observation recording to compliance verification and reporting.
Audit Planning & Observation Management
Audit Planning & Observation Management
Digital scheduling of audits with structured recording of findings and remarks
Compliance Tracking & Workflow Automation
Compliance Tracking & Workflow Automation
Assign responsibilities, set deadlines, and monitor corrective actions
Role-Based Dashboards
Customized views for auditors, district officers,
and senior leadership
Real-Time Status Monitoring
Track pending, resolved, and overdue
audit observations
Centralized Reporting & Analytics
Generate instant audit reports for review meetings
and governance decisions
Implementation Approach
Statewide Audit Digitization Rollout
Phased deployment ensuring operational continuity
Functional Highlights
Designed for Structured Law Enforcement Governance
Digital Audit Planning Module
Schedule audits, define scope, and assign audit teams digitally.
Observation Compliance Tracking
Record findings and monitor corrective actions through workflow automation.
Role-Based Access Control
Secure access for auditors, district officials, and senior officers.
Escalation Mechanism
Automated alerts for overdue compliance actions and pending observations.
Real-Time Dashboard Monitoring
Visual insights into unit-wise audit performance and compliance status.
Centralized Report Generation
Generate audit summaries, compliance reports, and trend analysis instantly.
Audit Trail & Documentation Archive
Complete digital history of audit activities for transparency and accountability.
Accountability | Transparency | Operational Discipline
The implementation of IPAMS delivered measurable governance improvements
Faster Audit Processing Cycles
Reduced time in documentation and compliance follow-up.
Improved Compliance Monitoring
Centralized tracking reduced pending audit observations.
Enhanced Leadership Visibility
Senior officials gained real-time insights into district performance.
Strengthened Internal Governance
Structured accountability through digital logs and automated workflows.
